FAQs
Frequently Asked Questions
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General Questions
What Are Grüns?
Grüns are comprehensive nutrition gummies packed with 60+ ingredients — vitamins, minerals, whole foods, super mushrooms, prebiotics, and more — in a convenient daily pack.
How and when do I take Grüns?
Enjoy one pack per day, any time that fits your schedule. Morning, afternoon, or on the go — there’s no wrong time.
How do I know if Grüns is right for me?
If you want foundational nutrition without pills or powders, Grüns is built for you. Check with your healthcare provider if you have specific medical questions.
Subscription Management
How do I cancel, skip, or pause my subscription?
Log into your account to skip, pause, or cancel anytime. No hoops — you’re always in control.
What kind of subscriptions do you offer?
We offer flexible subscribe-and-save options (including monthly and quarterly) with member pricing and Exclüsives perks.
How do I edit delivery frequency?
From your account portal you can change how often orders ship so you never run out — or stockpile more than you need.
Shipping & Delivery
Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, contact care@gruns.co and we’ll do our best to update it.
How can I manage my order?
Use your account login for tracking, address updates, and subscription changes.
How long will it take to receive my package?
Orders typically ship within 24 hours and arrive in about 3–5 days on average.
Ingredients
Are Grüns vegan, gluten-free, dairy-free, and allergy-safe?
Yes — Grüns are vegan and made without gluten, dairy, tree nuts, or peanuts. Always check the label for the latest allergen info.
How do you source your ingredients?
We source premium whole-food ingredients globally and manufacture in FDA and GMP compliant U.S. facilities.
Do Grüns have pre and probiotics?
Grüns include prebiotic fiber through FiberSMART® to support digestive health. See the Science page for the full breakdown.
Exclüsives
What is Exclüsives?
Exclüsives is our membership program — savings, exclusive flavors, merch deals, and VIP partner perks for subscribers.
Am I a member, and what tier am I?
Check your account to see whether you’re on Green Gummy or Golden Gummy and which perks are unlocked.
I just signed up. Why don’t I see my perks yet?
Perks can take a short time to activate after your first subscription order processes. If they’re missing, email care@gruns.co.
HSA/FSA Reimbursement
Can I use my HSA/FSA card?
Grüns may be eligible for HSA/FSA reimbursement with Truemed. Follow the checkout prompts or reimbursement flow for details.
How do I submit for reimbursement with Truemed?
After purchase, use Truemed’s flow to submit documentation for reimbursement according to your plan rules.
Are there fees associated with using Truemed’s services?
Any Truemed service fees are disclosed in their checkout/reimbursement experience.
Still stuck? Contact Us or email care@gruns.co.